Privacy Policy

ADGM Academy and the UAE Central Bank ("we," "our," or "us") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Banking Competencies Platform.

We comply with UAE Federal Law No. 45 of 2021 on the Protection of Personal Data and all applicable data protection regulations.

Personal Information

• Name, email address, and phone number
• Emirates ID (for UAE Pass authentication)
• Professional information (job title, employer, experience)
• Educational background and certifications
• Skills assessment results and performance data

Usage Information

• Platform activity and interaction data
• Learning progress and completion rates
• Assessment scores and competency levels
• Career goals and preferences

Technical Information

• IP address and device information
• Browser type and operating system
• Access times and referring URLs
• Cookies and similar tracking technologies

We use your information to:

• Provide and improve our Platform services
• Personalize your learning and career recommendations
• Process assessments and generate competency reports
• Match you with relevant job opportunities
• Communicate about your account and services
• Conduct research and analytics for Platform improvement
• Comply with legal obligations and regulations

AI and Machine Learning

We use AI/ML technologies to analyze your data and provide personalized experiences. This includes:

• Adaptive assessment algorithms
• Career pathway recommendations
• Skills gap analysis
• Resume optimization suggestions

We may share your information with:

Service Providers

• Cloud hosting and infrastructure providers
• Analytics and performance monitoring services
• Communication and notification services

Partner Organizations

• UAE Central Bank (anonymized aggregate data only)
• Potential employers (with your explicit consent)
• Educational institutions (for certification verification)

Legal Requirements

We may disclose information if required by law, court order, or government regulation, or to protect our rights and safety.

We implement robust security measures including:

• End-to-end encryption for data transmission
• Secure cloud storage with regular backups
• Multi-factor authentication options
• Regular security audits and penetration testing
• Employee training on data protection
• Incident response and breach notification procedures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your information may be transferred to and processed in countries other than the UAE. We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions where applicable
• Your explicit consent for specific transfers

You have the right to:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data (subject to legal obligations)
• Portability: Receive your data in a structured format
• Objection: Object to certain types of processing
• Restriction: Request limited processing of your data

Communication Preferences

You can manage your notification preferences in your account settings or unsubscribe from marketing communications at any time.

The Platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

We may update this Privacy Policy periodically. We will notify you of material changes via email or Platform notification. The "Last Updated" date at the top indicates the most recent revision.